Frequently asked questions
Including the awkward ones: we prefer to answer them here rather than in a demo.
Questions about the publisher
Do you do custom development?
No. UpClone develops and publishes two vertical business applications, erp4.us and WinTheDeals: the subscription, the support and the associated training are our only business. If you are looking for a development service, we are not the right contact — and we tell you so.
Are erp4.us and WinTheDeals from the same company?
Yes. Both applications are published by UpClone: two products, two websites, two separate subscriptions — and one publisher who develops, sells and supports them. See the Publisher page.
Who provides support?
The team that develops the products. On both applications, every question receives an answer within two business days.
Where is the data hosted?
The applications are hosted by UpCloud , the high-performance European platform for developers and businesses. A reference player in European cloud, UpCloud operates a global platform spread across four continents and 15 data centers. Founded in 2011 and based in Helsinki, Finland, the company guarantees a 99.999% SLA for uninterrupted service.
Can you subscribe to both applications?
Yes. The two subscriptions are independent and are each subscribed on the relevant product website — see the erp4.us and WinTheDealspages.
Practical questions
Where do you subscribe?
On the product websites: erp4.us on erp4.us, WinTheDeals on winthedeals.com. upcl.one takes no payment. See the Pricing page.
Do you offer training?
For WinTheDeals, the flag method training: 6 hours, up to 6 participants, €1,200 excl. VAT, plus individual coaching at €100 excl. VAT per hour. For erp4.us, onboarding is done with us, on your data, with no paid training required. See the Pricing page.
What if I want to stop?
On both products: termination at any time, access until the end of the paid period, data exportable through the API.
Are the applications available in English?
Yes: the interfaces of erp4.us and WinTheDeals are in French and English; so is this website.
Security
- Contact form delegated to Fieldgoal: the site handles no form submission processing — reduced attack surface.
- Contact form protected by Cloudflare Turnstile before submission, on top of the Fieldgoal delegation.
- No advertising trackers on this site; no application cookies.
- For security inside the applications (team isolation, roles, API tokens, signed webhooks): see the FAQ pages of erp4.us and WinTheDeals.